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Services
Membership
Sign up as a Registered Member and enjoy
the numerous benefits we have to offer. The best part is that
it's all FREE! Click here
for details on membership benefits.
E-mail Newsletters
Receive Arts & Crafts Korea's newsletter
filled with up-to-date information about our products as well
as what's happening in Korea.
Real-time Stock Status
Sign-in to My Account and check the status
of your order real-time.
Giftwrapping
In order offer our customers with better
service, we charge a minimal fee for giftwrapping your order.
For a flat rate of $3.00 per item, we
giftwrap your order with wrapping paper of traditional motif,
traditiona knot cord, a mini embroidered trinket and a personalized
note.
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Find It for Me
Can't find the product you're looking
for in our store? We'll find it for you!
Arts & Crafts Korea is dedicated to providing "customized"
service for all those interested in the Korean culture. Contact
us about an item you're looking for and we'll see if we can
find it for you!
How Do I Register My
Inquiry?
| Step
1 |
Initial
Inquiry
E-mail us at jeanie.sunwoo@gmail.com
with a description of the item you're looking for. The
more detailed the inquiry, the better. This means include
size, design, budget, quantity, etc. |
| Step
2 |
Our
Reply
We will get back to you and tell you whether it is within
our ability to find it for you. (within 2 - 7 days depending
on item) Sometimes, we are able to find the product right away and e-mail you details and photos.
* Note: If we
give you positive response, we are only guaranteeing supply
of the item, not an exact time by when you will receive
the item. |
| Step
3 |
Your
Reply
If we reply that we can find it for you, then please respond
to the specifics we e-mailed you. |
| Step
4 |
Inquiry
Registered
Your inquiry will be registered on our list and you will
be notified as soon as your product is found. |
What
are the Fees Involved?
Our 'find it for
me' service is simply a side service we offer to our customers.
We are not looking to make a profit off of this service. However,
we do need to cover any research, transportation costs involved,
and especially the transaction fees involved with payment.
We have recently updated our service fees and types in order
to make it more convenient for our customers.
FIFM Fee
$5.00 OR 20% of merchandise
price, whichever is bigger.
This is because if a
customer asks us to purchase something that retails $2.00,
we can't provide this service only for an extra $0.40, which
is 20% of $2.00. There are basic fees and costs involved with
all transaction, thus we introduced the above rule.
** Note" Discounts
are not valid on 'find it for me' items.
Example
For example,
Caleb contacts us and inquires if he can find a Korean mink
blanket. After e-mailing us with specifics, we find out that
we can source it from him within a few days. The blanket costs
$30.00 retail.
The
total price he ended up paying (excluding S&H costs) is
$36.00 ($30.00 + $6.00). For just a few extra dollars, he
found the exact blanket he had been looking for for a long
time.
Corporate Gifts
Looking for something for your clients
or business partners? Arts & Crafts Korea also offers
discounts on corporate gift orders. We can include company
logos, company stickers, and even gift wrapping. E-mail
us your inquiry.
Wedding Gifts
Looking for something special for your
wedding guests? Many of our customers, whether Korean-American
or Korean adoptee, have placed customized wedding gift orders
with us. E-mail us with
your inquiry.
We will
soon have a wedding gifts and promo section available with
plenty of products available for discount when purchased in
bulk.
Catalog
Due to the nature of craft items, we currently do not have
a paper catalog available. Please browse our store to view
our online catalog.
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