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[RESPONSE TO COVID-19] UPS Shipping + 20% OFF – PLEASE READ (July 15 Update)

Updated: July 15, 2020 (Korea Time)

Dear Customer,

Due to Covid-19, many countries have suspended or reduced international flights. As a result, temporarily, until the international shipping restrictions continue, UPS will be the ONLY shipping option available. UPS is a global private shipping provider that operates its own carriers, thus are able to offer normal service to most destinations despite the pandemic. The prices are higher than our usual Economy or Standard Airmail options via Korea Post, but there are several benefits.

  1. We are able to offer fantastic rates based on a special business contract. 
  2. Delivery is extremely quick.
    (Eg: Delivery to the US is 2-3 days on average, faster than Expedited Airmail via Korea Post.)
  3. Real-time tracking.
    (You can check the status of your parcel real-time using the efficient UPS tracking system.)

UPS is constantly updating their service level by destination, so PLEASE CHECK THE FOLLOWING LIST on the UPS website before placing your order – https://www.ups.com/assets/resources/media/Global_Novel_Coronavirus_Updates.pdf

If it says ‘no shipping option was found’ for your destination when you select your country in your cart in our store, it means that we are unfortunately unable to serve you at this moment. Please note that parcels shipped via UPS will be marked as having been sent by SHARK RACING, our sister company.

We understand it’s a very difficult time for everyone not just in terms of health and safety, but also financially. Arts & Crafts Korea will continue to support small businesses that are especially struggling during these difficult times. Please join us in and support your local small business (where physically possible) so individuals and families may get through these hard times. 

We hope these turbulent times will pass soon for not just ourselves, but also everyone else in the world! Please stay safe!

If you have any questions re: delivery, please contact us.

Regards,

The Arts & Crafts Korea Family

 

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